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Need a little helping 🖐🏽? I think we all do!

Use the code LUCKYDAY for $5 off today's order

Need a little helping 🖐🏽? I think we all do!

Use the code LUCKYDAY for $5 off today's order

Kia ora

We have a few shipping options for you to choose from at checkout and have kept prices as low as possible. We ship throughout NZ and Australia, and to other international destinations noted below.

These are the prices for everyday-sized orders:

Within New Zealand Courier Post Tracked - Urban $6.00 

Within New Zealand Courier Post Tracked - Rural Delivery $8.90

We offer free New Zealand shipping for orders $150 and over

In New Zealand deliveries are made within a few days of your order.

To Australia (NZ Post International Air Small Parcel Semi-Tracked) $10.00

To Australia (NZ Post Courier Fully-Tracked) $30.00

We offer free Australian shipping (NZ Post International Air Small Parcel Semi-Tracked) for orders $150 and over 

International Air Small Parcels to Australia will generally take around 3-4 weeks (longer if there are Covid related delays). We are unable to hasten the pace. If we could, we absolutely would. NZPost and AusPost do a combined effort on your delivery, and it is semi-tracked to arrival at an Australian Sorting Centre. After that it's in the hands of AusPost to get to you. Thanks in advance for your patience.

NZ Post Courier tracked parcels (the $30 option) to Australia have a 2 - 6 day delivery window following confirmation of uplift. Covid reserves its right to impact timelines 🤷🏼‍♀️

SENDING BEYOND NZ AND AUSTRALIA

We can now ship small orders to JAPAN -  NZ Post International Air Small Parcel Semi Tracked, order value up to $120NZD, sent at buyer's risk with local customs fees if any the buyer's responsibility. Shipping fee: $20.00NZD. International Courier Fee: $60NZD

UK + Europe -  NZ Post International Air Small Parcel Semi Tracked, order value up to $230NZD, sent at buyer's risk with local customs fees if any the buyer's responsibility. Shipping fee: $30.00NZD

UK + Europe - NZ Post Courier Tracked, order value up to $230NZD, sent at buyer's risk with local customs fees if any the buyer's responsibility. Shipping fee: $65.00NZD

USA -  NZ Post International Air Small Parcel Semi Tracked, order value up to $500NZD, sent at buyer's risk with local customs fees if any the buyer's responsibility. Shipping fee: $30.00NZD

USA - NZ Post Courier Tracked, order value up to $500NZD, sent at buyer's risk with local customs fees if any the buyer's responsibility. Shipping fee: $65.00NZD

Our maximum order values take into account local de minimis thresholds at the time of writing. There is unlikely to be any duty payable at these levels. You can order higher valued orders but they may attract duty and we may be in touch regarding increased shipping fees if necessary.

If you are from beyond the identified shores, email me with your full address and ideal order items and I can work out the price for your destination.

If you have a greater than household sized order planned or for some reason you need a different arrangement contact me clare@theblockdock.com  

OUR PACKAGING

Like the product, its packaging is simple and sensible.

Our bathroom accessory products come nude in a cardboard box with suction cups. They have a very hard-wearing surface and won't scratch each other if there's more than one in a box. Our bars come as they have been wrapped (or not) by their maker.

The Block DockTM box(es) come to you in a certified home compostable trackpack sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpack before composting it. We get our bags from R3Pack and they have the icon for Home Compostable AS5810 ABAP20001 on them. They are plastic free and cannot be recycled. If you don't have a home compost system, please will you ask a friend or neighbour who does to compost this for you.

Only your products will be in your shipment with one 'how to' insert if details are not already on the box. We use the services of Southland disAbility Enterprises to do our boxing, picking and packing. Not only do they do a good job, but our money does another layer of good in the community and so does yours.

All the information you need about installation and care is on the website in English and Japanese. You are always welcome to email me with questions and feedback. 

Here's What You Need to Know About Installation and Care

Why You Should Use Block Docks & Bars [5 Reasons]

How to use a Shampoo Bar

Please 'chat with us' or email me with feedback or questions. All are welcomed.

Your order will be confirmed directly following your transaction and its shipping info will be notified when NZPost takes possession of your goods. If you don't receive a notification please check your junk or spam and if it's not there either, please email me and I'll follow up for you. NZ Post are, for some reason I cannot fathom, a bit hit and miss with the Australian tracking links getting through to inboxes (or it could be your spam filter 🤷🏼‍♀️).

Thank you for using bars and choosing Block DockTM soap dishes to store them. And for having faith in our other accessories too. If you know someone else who will like them, please will you share your experience with photos and videos on socials, tagging us @theblockdock

Be well, 

Clare Wilson

Maker of the Block DockTM

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