Shipping & Packaging
*thank you in advance for your patience with extended shipping times to Australia due to Covid-19 reducing freight capacity and increasing online shopping volumes*
We have a few shipping options for you to choose from at checkout and have kept prices as low as possible. We ship throughout NZ and Australia, and to other international destinations on request.
These are the prices for everyday-sized orders:
Within New Zealand Courier Post Tracked - Urban $6.00
Within New Zealand Courier Post Tracked - Rural Delivery $8.90
We offer free New Zealand shipping for orders $150 and over
In New Zealand deliveries are made within a few days of your order.
To Australia (NZ Post International Air Small Parcel Semi-Tracked) $10.00
To Australia (NZ Post Courier Fully-Tracked) $30.00
We offer free Australian shipping (NZ Post International Air Small Parcel Semi-Tracked) for orders $150 and over
Standard deliveries to Australia will generally take around 3-4 weeks or so because there is less freight capacity crossing the Tasman. We are unable to hasten the pace with our NZPost and AusPost combined effort on delivery. If we could, we absolutely would.
International Air Small Parcels are now tracked to the point of reaching your closest Australian Sorting Centre. After that they're in the hands of AusPost to deliver. Covid-related delays mean it can take up to a month to get all the way to your door. Thanks for your patience.
NZ Post Courier tracked parcels (the $30 option) to Australia have a 2 - 6 day delivery window following confirmation of uplift. Again, with Covid this seems to be slower.
As an example for other destinations, below are the likely costings but please email me firstname.lastname@example.org with your full address and desired order and I can work out your specific costs.
USA, Canada, UK, France (NZ Post International Air Small Parcel Not Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $30.00
USA, Canada, UK, France (NZ Post Courier Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $65.00
If you are from beyond the identified shores, email me with your full address and ideal order items and I can work out the price for your destination.
If you have a greater than household sized order planned or for some reason you need a different arrangement contact me email@example.com
Like the product, its packaging is simple and sensible.
Our bathroom accessory products come nude in a cardboard box with suction cups. They have a very hard-wearing surface and won't scratch each other if there's more than one in a box. Our bars come as they have been wrapped (or not) by their maker.
The Block DockTM box(es) come to you in a certified home compostable trackpak sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpak before composting it. We get our bags from R3Pack and they have the icon for Home Compostable AS5810 ABAP20001 on them. They are plastic free and cannot be recycled. If you don't have a home compost system, please will you ask a friend or neighbour who does to compost this for you.
Only your products will be in your shipment with one 'how to' insert. We use the services of Southland disAbility Enterprises to do our boxing, picking and packing. Not only do they do a good job, but our money does another layer of good in the community and so does yours.
All the information you need about installation and care is on the website and you are welcome to email me with questions and feedback.
Please message or email me with feedback or questions. All is welcomed.
Your order will be confirmed directly following your transaction and its shipping info will be notified when NZPost takes possession of your goods. If you don't receive a notification please check your junk or spam and if it's not there either, please email me and I'll follow up for you. NZ Post are, for some reason I cannot fathom, a bit hit and miss with the Australian tracking links.
Thank you for using bars and choosing Block DockTM soap dishes to store them. And for having faith in our other accessories too. If you know someone else who will like them, please will you share your experience with photos and videos on socials, tagging us @theblockdock
Maker of the Block DockTM