Shipping & Packaging (please read)
*thank you in advance for your patience with extended shipping times to Australia during the Covid-19 pandemic*
We have a few shipping options for you to choose from at checkout and have kept prices as low as possible. We ship throughout NZ and Australia, and to other international destinations on request.
These are the prices for everyday-sized orders:
Within New Zealand Courier Post Tracked - Urban $6.00
Within New Zealand Courier Post Tracked - Rural Delivery $8.90
We offer free New Zealand shipping for orders $100 and over
In New Zealand deliveries are made within a few days of your order.
To Australia (NZ Post International Air Small Parcel Semi-Tracked) $10.00
To Australia (NZ Post Courier Fully-Tracked) $30.00
We offer free Australian shipping (NZ Post International Air Small Parcel Semi-Tracked) for orders $150 and over
Standard deliveries to Australia will generally take around 10 working days or so (longer at peak times and presently because there is less freight capacity crossing the Tasman).
International Air Small Parcels are not officially tracked, but the notification you receive from NZPost when your Block Docks start their journey now shows their progress to the point of reaching your closest Australian Sorting Centre. After that they're in the hands of AusPost to get to your door. Covid-related delays can mean it can take up to a month to get all the way to your door.
NZ Post Courier tracked parcels (the $30 option) to Australia have a 2 - 6 day delivery window following confirmation of uplift. Again, with Covid this seems to be slower.
As an example for other destinations, below are the likely costings but please email me firstname.lastname@example.org with your full address and desired order and I can work out your specific costs.
USA, Canada, UK, France (NZ Post International Air Small Parcel Not Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $30.00
USA, Canada, UK, France (NZ Post Courier Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $65.00
If you are from beyond the identified shores, email me with your full address and ideal order items and I can work out the price for your destination.
If you have a greater than household sized order planned or for some reason you need a different arrangement contact me email@example.com
Like the product, its packaging is simple and sensible.
The Powdercoated Aluminium Block DockTM comes nude (no wrapping) in a cardboard box with suction cup. The wrapping has no real duty since they have a very hard-wearing surface and won't scratch each other if there's more than one in a box.
The Block DockTM box(es) come to you in a certified home compostable trackpak sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpak before composting it. We get our bags from R3Pack and they have the icon for Home Compostable AS5810 ABAP20001 on them. They are plastic free and cannot be recycled. If you don't have a home compost system, please will you ask a friend or neighbour who does to compost for you.
Only your products will be in your shipment. All other information is on the website and you are welcome to email me with questions and feedback. Your order will be confirmed directly via Shopify following your transaction and its shipping info will be notified via the NZPost system when they take possession of your goods. If you don't receive a notification please check your junk or spam and if it's not their either please email me and I'll follow up for you.
Our supporting information is easily accessed online so please check it out - before you buy and again afterwards if you need to.
Please message or email me with feedback or questions. All is welcomed.
Thank you for using bars and ordrering Block DockTM soap dishes to store them. I'd love to see your review on our website and a pic of your Block DockTM on location. Please send one here when you're ready.
Maker of the Block DockTM