Shipping & Packaging (please read)
*thank you in advance for your patience with extended shipping timeframes during the Covid-19 pandemic*
We have a few shipping options for you to choose from at checkout and have kept prices as low as possible. We ship throughout NZ and Australia, and to some international destinations on request.
These are the prices for everyday-sized orders:
Within New Zealand Courier Post Tracked - Urban $5.00
Within New Zealand Courier Post Tracked - Rural Delivery $8.90
We offer free New Zealand shipping for orders $75 and over
In New Zealand deliveries are made within a few days of your order.
To Australia (NZ Post International Air Small Parcel Not Tracked) $10.00
To Australia (NZ Post Courier Tracked) $30.00
We offer free Australian shipping (NZ Post International Air Small Parcel Not Tracked) for orders $150 and over
Standard deliveries to Australia will generally take around 10 working days or so (longer at peak times and presently because there is less freight capacity crossing the Tasman). Sometimes parcels are inexplicably held by your local AusPost agency, so it pays to check there if you are waiting a longer than anticipated time. International Air Small Parcels are not officially tracked, but the notification you receive from NZPost when your Block Docks start their journey now show their progress to the point of reaching your closest Australian Sorting Centre. After that they're in the hands of AusPost to get to your door.
NZ Post Courier tracked parcels (the $30 option) to Australia have a 2 - 6 day delivery window following confirmation of uplift.
As an example for other destinations, below are the likely costings but please email me email@example.com with your full address and desired order and I can work out your specific costs.
USA, Canada, UK, France (NZ Post International Air Small Parcel Not Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $30.00
USA, Canada, UK, France (NZ Post Courier Tracked, order value up to $250NZD, sent at buyer's risk and local customs fees if any are buyer's responsibility) $65.00
If you are from beyond the identified shores, email me and I'll will work out the price for your destination if it's possible.
If you have a greater than household sized order planned or for some reason you need a different arrangement contact me firstname.lastname@example.org
Like the product, its packaging is simple and sensible.
The Powdercoated Aluminium Block DockTM comes nude (no wrapping) in the box with a suction cup. The wrapping has no real duty since they have a very hard-wearing surface and won't scratch each other if there's more than one in a box.
Presently for the Stainless Steel Block Dock soap dishes I engage the services of the crew at Southland disAbility Enterprises to make their final preparations for sale. The team do a great job, and I really love being able to support them in my own small way. Very occasionally something might go awry. In that instance just drop me a note and I'll sort it. Each Stainless Steel Block Dock gets wrapped in paper, matched with a suction cup, and packed in an embossed kraft box.
The Block DockTM box(es) come to you in a certified home compostable trackpak sized to suit. Our labels aren't yet compostable unfortunately - so they need to be cut from the trackpak before composting it. We get our bags from R3Pack and they have the icon for Home Compostable AS5810 ABAP20001 on them. They are plastic free and cannot be recycled. If you don't have a home compost system, I ask that you please ask a friend or neighbour who does to compost for you.
Only your products will be in your shipment. All other information is on the website and you are welcome to email me with questions and feedback. Your order will be confirmed directly via ShHopify following your transaction and its shipping info will be notified via the NZPost system when they take possession of your goods.
Our supporting information is easily accessed online so please check it out - before you buy and again afterwards if you need to.
Please message or email me with feedback or questions. All is welcomed.
Thank you for using bars and ordrering Block DockTM soap dishes to store them. I'd love to see your review on our website and a pic of your Block DockTM on location. Please send one here when you're ready.