Well, originally I had thought it wasn't sticking properly, turns out our tiles were a bit textured (didn't realise until super closer inspection when it jumped off a few times). So we put it on the glas laminex, holds there fine. After a super helpful suggestion from their support team I was able to adjust the suction cup thingy to stop it spinning when I try to put rectangle bars in, they seem fine now. So, it's working well and saving me lots of dollars from not wasting my awesome Solibar Shampoo and Conditioner soaps. The block dock holder colour is more bronze than rose gold, kinda dark pinky, but still nice, definately love the colour. Can't believe the quick response from support team with suggestions, really helpful and friendly, thank you. Wasn't expecting the massive support fator about a soap holder, but there you have it, they were really great, well done.